G U E S T A R T I C L E
[sm_smlts_dropcap type=”rounded-with-ring” color=”pink”]T[/sm_smlts_dropcap]he Skills Matrix is a collaborative Lean tool to help increase the team’s capacity by cross-training employees. It should be used to create learning plans, not to assess performance.
Here is Example of a Skills Matrix for Administrative Assistants, in an Application Process
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About the author:
France Bergeron – Lean Coach, Author and Consultant Follow @FBergeronLean
France has over 25 years of experience in the Canadian federal public service. She has worked in line departments, central agencies and served as an officer in the Canadian Forces. She also has experience working with municipal and provincial governments. With a Master of Science degree in management and organizational development, she started implementing Lean in the Canadian federal government in 2012. She facilitated numerous Lean for government events and trained over 2,000 public sector employees in the Nation’s Capital and in regions across Canada. France co-authored the Lean: Manage work as a flow system condensed book and the Lean for Government Champion’s Handbook: Launching and ensuring success for your Lean for government project. France also co-authored “Lean: it’s not rocket science, it’s work science“. She participated in the development of a Lean curriculum at a post-secondary institution in Ottawa. She has been an engaging Lean speaker at numerous government gatherings across Canada, in French and in English. France launched the Lean for Government website in 2013. Member of the American Society for Quality (ASQ, Lean Enterprise Division, Ottawa Valley Section) and the Association of Professional Executives of the Public Service of Canada (APEX). View France Bergeron’s profile
Lean: Manage work as a flow system, France Bergeron and Joanne Gaudet, 2017, Alpen Path Solutions Inc.
This article has been reproduced here with permission from the author. Title picture is not associated with the original writing.
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