Techniques and Tools to Explore the Cost of Quality

Professional Development Event

Professional Development Events are Open to all Public. No membership required.


Techniques and Tools to Explore the Cost of Quality

Event Details:

Tuesday, January 15, 2019 @ 6:30 PM – 8:30 PM EST
In-person and On-line

Networking and Snack: 6:30pm to 7:00pm
Presentation: 7:00pm to 8:30 pm
Venue: To be announced.
On-line participants welcome.  Zoom coordinates will be provided following registration.

What you need to know?

  • Format: In-person and on-line
  • Registration Fees: $10.00, $5.00 for students
  • Beverages and snacks available on site
  • ASQ Recertification Units: 0.5


Mike Haley and Derek Sandison Landmark Decisions

Executive Summary:

Mike Haley and Derek Sandison of Landmark Decisions, key thought leaders in the CAM-I research organization , will discuss how CAM-I techniques such as be “The Closed Loop” can be used to estimate “the cost of quality”. In addition, Mike and Derek will show how QualiWare, a leading-edge business modeling software used widely in the Government of Canada, uses constraint-based planning/scenario-playing to examine options for reducing waste, enhancing efficiency and ultimately optimizing the “cost of quality”. 

About the speakers:

Mike Haley is President of Landmark Decisions Inc., a Canadian based consulting practice providing worldwide “performance alignment” consulting & facilitation, training and implementation services. The prime focus of the company has been to supply guidance on the development of both strategic and operational models which help organizations improve their business decision making capacity.
For more details, visit:

Derek J. Sandison recently joined Landmark Decisions Inc. to expand on the firm’s Performance Management advisory services. Derek has worked extensively with Mike Haley and Landmark over the years as an independent consultant and has provided performance management facilitation to over one hundred companies internationally. Derek is a subject matter expert for the Consortium for Advanced Management International (CAM-I), and is based in Toronto, Canada. For more details, visit:


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