The Impact of Visual Management Tools on Resource Management
G U E S T P A P E R The Impact of Visual Management Tools on Resource Management Abstract The use of visual management has been evolving and effectively implemented in manufacturing and services organizations. It serves as the key sustaining force for many popular lean techniques including 5S, standard work and total productive […]
The 4 Stages of Unproductive Conversations
G U E S T A R T I C L E If you want to save at least three hours per week, stop engaging in unproductive conversations. There are as many varieties of these conversations as there are people who engage in them. Think of petty arguments, gossip, verbal ping pong, and other forms […]
Best Practices Are Dead
G U E S T A R T I C L E Digital transformation may be a trendy phrase. And there’s a good reason for that. Companies want and need fundamentally to change how they do business in a world increasingly powered by pervasive technology. As a consultant, I see both the upside and downside […]
An Unexpected Technique for Better Brainstorming
G U E S T A R T I C L E How often has this happened to you? You’re in a meeting and someone says, “let’s brainstorm some ideas.” A facilitator or volunteer scribe scrawls a title across the top of a sheet of flip chart paper using an old whiteboard marker that’s been […]
Why Your Boundaries Aren’t Working
G U E S T A R T I C L E Anger is often a sign that a boundary has been crossed. Learning how to set appropriate boundaries is difficult, but it will change your leadership and your life. You may need to set boundaries with yourself to be more effective, or you may need […]
Drawing to help people ‘see’!
G U E S T A R T I C L E Karyn’s Coaching Tips and Tricks! In my coaching, I frequently using drawing to help learners see and understand more clearly! Why? First, because most people aren’t used to drawing and it makes them feel uncomfortable…and that helps with learning! Second, because drawing helps […]
One System to Help You Remain Focused
G U E S T A R T I C L E Do you have tons of work to do and find it difficult to stay focused? Do you want to achieve your objectives consistently? Do you get distracted easily by coworkers, social media, etc. ? Do you like visual things or visual workplace? If you […]
Why we need to develop our visual-presentation skills?
G U E S T A R T I C L E I think in pictures and speak in analogies. And I’m not alone. It’s estimated that 65% of us are visual learners, compared to 30% who are auditory learners and 5% who are kinesthetic learners. In conversations, I will frequently grab a piece of […]
Craig Dowden’s interview on the CBC about rudeness in the workplace
G U E S T A R T I C L E ‘Rudeness is one of the biggest issues facing workplaces today’: leadership expert Craig Dowden, leadership consultant and executive coach, was recently interviewed by CBC Radio to talk about rudeness in the workplace. The article was also picked up by The Social on CTV. […]
Rules of the Circle: Visualizing Flow
G U E S T A R T I C L E ometimes I say “wax on” as I gesture. It has become a joke about the way I am constantly moving my hand in a circle as I describe the flow of people, equipment, processes and PDCA. It looks like I am channeling the […]
Change in this digital age is inevitable. A cliché? Not for us!
Surviving and Thriving in the Emerging “Free Agent Economy”.
ASQ Ottawa Valley Section Participates in RBC & Invest Ottawa Youth Tech Employment in Ottawa Forum
Quality in the Call Center – Improving your customer service
Ruth Stanley on A Comparison of the Management Accountability Framework (MAF) of the TBS with ISO 9001:2015
September 26, 2016 at 3:22 pm