Performance

By Ruth Stanley So, what draws me to continuous improvement? No question, I mess up every so often and hope to be able to improve. I grew up on the old saying, “Pick yourself up, dust yourself off and start all over again.” But, does continuous improvement have to be this robotic? No, of course … Read moreContinuous Improvement: Being Human, Being Vulnerable

By Craig Szelestowski   It is frustrating when you ask for something and it takes weeks to appear. There is a good chance that your processes are too complex, have too many steps and require more effort than they should to get the job done. It’s known as Excessive Processing and it is one of … Read moreWhere Has our Capacity Gone? Excessive Processing