7 New Performance Management Trends for 2020!
G U E S T A R T I C L E he performance management system in 2020 will look different. This article [2018 update] covers 7 future performance management trends. Let’s take a closer look at the future of performance management! Performance management cycle: trends 2020 New research from the performance factory shows that the performance management cycle […]
Measurements can mess you up!
G U E S T A R T I C L E John Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work is well known throughout the Quality World and he has made significant improvements in processes for hundreds of organizations and UK government departments. […]
What Happened to General Electric?
G U E S T A R T I C L E Forward Now here is something to think about! Can a model based on Lean manufacturing, Six Sigma and lifelong learning enable quality professionals to add value in times of disruption? Ruth Stanley General Electric (GE) for many years was the go-to company for […]
ROI of Quality – myth?
G U E S T A R T I C L E ROI (return on investment) is not often associated with ISO, though it is often associated with general quality projects. The business case for investing in ISO… well let’s just be honest folks, it’s really something you HAVE to do generally as it’s driven […]
Exercising Influence Cross-functionally to Drive Product and Service Excellence
G U E S T A R T I C L E Exercising Influence Cross-functionally to Drive Product and Service Excellence If you are a Quality and Compliance professional, you are very likely a proponent of the idea that senior management’s commitment is essential to the successful implementation of any Quality Management System (QMS). Leadership […]
Skills Matrix Instructions
G U E S T A R T I C L E he Skills Matrix is a collaborative Lean tool to help increase the team’s capacity by cross-training employees. It should be used to create learning plans, not to assess performance. Here is Example of a Skills Matrix for Administrative Assistants, in an Application Process […]
The Deep Roots of Employee Engagement
G U E S T A R T I C L E once came home from an international trip to find a fallen oak tree in my front yard that had nearly smashed my house on its way down. Winds had knocked it over after days of rain had soaked the ground and made it […]
Stereotypes on the Journey Toward Agile Performance Management.
G U E S T A R T I C L E Stereotypes: Is it true that women shouldn’t map read on the journey to Agile Performance Management? This stage of our journey to Agile Performance Management is brought to you thanks to Jan Hills, Principal of Head Heart + Brain. Jan has guided the […]
Alternate Route: Embracing conflict on your journey to Agile Performance Management
G U E S T A R T I C L E On your journey to agile performance management, you and your travelling companions are going to encounter conflict. Often conflict is seen as something to avoid, or suppress. As we get more comfortable with transparency and encourage everyone to voice their views, we need […]
Critical Thinking as the Foundation for Continuous Improvement
uality management offers a variety of tools to achieve continuous improvement: Pareto Charts, Root Cause Analysis, Failure Modes Effects Analysis, to name a few. So what is behind the successful use of these quality tools? Critical thinking! According to the Foundation for Critical Thinking, critical thinking also requires continuous improvement to avoid irrationality, prejudice, […]
What is the real meaning of Lean thinking?
Agile and DevOps are Better Together in 2018
Quality Illustrated
7 New Performance Management Trends for 2020!
Ruth Stanley on A Comparison of the Management Accountability Framework (MAF) of the TBS with ISO 9001:2015
September 26, 2016 at 3:22 pm