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ASQ Ottawa Valley Section Participates in RBC & Invest Ottawa Youth Tech Employment in Ottawa Forum

Posted: October 21, 2018 at 7:00 pm   /   Blog, Featured

ASQ Ottawa Valley Section Participates in RBC & Invest Ottawa Youth Tech Employment in Ottawa Forum On September 20, I was proud to represent ASQ Ottawa Valley Section at the RBC & Invest Ottawa Youth Tech Employment in Ottawa Forum. This Forum brought together some 90 leaders from the public, private and non-profit sectors  to look at ways […]

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Relationship Quality and Business Success

Posted: February 8, 2018 at 8:08 pm   /   Blog, Featured, Quality

F E A T U R E D  A R T I C L E Customer satisfaction data as well as feedback, positive or negative, drives forward thinking, provides opportunities, and promote improvements within an industry or a service department. Key success factors in achieving customer satisfaction can never be considered constant. An organization should […]

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7 Surprisingly Simple Ways to Manage Anxiety at Work

Posted: September 15, 2017 at 10:38 pm   /   Blog, Featured

G U E S T  A R T I C L E Anxiety is a serious condition and while the optimal solution to managing anxiety would be to take a break from work, it can be difficult to break away for financial and other reasons. In today’s modern world, anxiety is increasingly commonplace and needs […]

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8 Simple Steps to Applying Design Thinking

Posted: August 30, 2017 at 7:42 pm   /   Blog, Featured

G U E S T  A R T I C L E esign Thinking embodies a user-centric, solutions based approach to solving complex problems. Whether it is service design, developing new products or re-designing processes, design thinking helps create better solutions through understanding of end users. Design Thinking has five phases; Empathizing, Defining, Ideating, Prototyping, […]

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Why Tech ❤ ‘s Ottawa The Story of CV Diagnostix

Posted: July 28, 2017 at 10:11 pm   /   Blog, Featured

The Start of a Startup In 2015, a U.S. based company — AusculSciences Inc. — committed itself to producing a non-invasive medical device based on its earlier work in CAD detection. The device had already obtained Food and Drug Administration approval and had undergone clinical trials, but the company wanted to lean on outside expertise […]

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Change is in the air – ISO 9001 and Requirements for Managing Change!

Posted: October 31, 2015 at 8:55 pm   /   Featured, ISO 9001:2015

The current version of ISO 9001 has some important requirements for managing change. This is no surprise, and we are wise to remember that change introduces risk into our organizations. So when you’re planning a change (and we hope you are planning it!) remember to assess the level of risk associated with ‘something new’. 1. System […]

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Conscious Human Intention in the Workplace

Posted: September 20, 2015 at 1:57 pm   /   Blog, Featured, Process Improvements

In late 2014, I completed an academic study in conjunction with a business masters degree through the University of Leicester in the UK. The title of the thesis was “Conscious Human Intention in the Workplace” and it focused on the theories surrounding our abilities as humans to energetically influence the world around us, including how […]

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Don’t Let the ISO Boogeyman Scare you – it’s not as bad as you might think!

Posted: May 10, 2015 at 12:12 pm   /   Blog, Featured, ISO 9001:2015

The Final Draft International Standard (FDIS) for ISO 9001:2015 is coming up very quickly, due out in July. This FDIS will be finalized in August and released as ISO 9001:2015 in September. If you haven’t had time to look it over, the first thing you’ll notice when you see the next draft will be the […]

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