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Process Improvements

Are your measurements hurting performance?

Posted: March 20, 2016 at 10:12 pm   /   Process Improvements

ohn Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work is well known throughout the Quality World and he has made significant improvements in processes for hundreds of organizations and UK government departments. This article is based on his ‘Lean Tactics’ document Measurement. What to […]

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PDCA and Continual Improvement

Posted: February 25, 2016 at 12:51 am   /   Infograph, Process Improvements
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The Scourge of Workplace Bullying

Posted: February 19, 2016 at 10:20 pm   /   Process Improvements

G U E S T  A R T I C L E “The Scourge of Workplace Bullying” Workplace bullying destroys individual and organizational value.   It demoralizes teams and erodes precious organizational commitment and productivity.  It undermines peoples’ confidence, derails reputations and careers, not to mention the emotional (and therefore physical) toll on those who are […]

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Auditing 2.0

Posted: December 8, 2015 at 6:23 pm   /   ISO 9001:2015, Process Improvements

Now that we have the final version of ISO 9001:2015, it’s time to see if there are any implications for our organizations on the auditing side. Well, there are! The disappearance of specific required documents should not be any surprise. We went from 20 required procedures in the 1987 and 1994 versions down to 6 […]

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Connect the dots: PDCA, Risk-based thinking and the Process Approach

Posted: October 11, 2015 at 2:51 pm   /   ISO 9001:2015, Process Improvements

Risk-based thinking Risk-based thinking helps an organization determine what circumstances could cause hiccups, or worse, disaster. The idea here is to anticipate what might go wrong and create mitigation plans. On the flip side, ‘risk’ can be positive and organizations can build a Management System that puts them in a position to make maximum use […]

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Conscious Human Intention in the Workplace

Posted: September 20, 2015 at 1:57 pm   /   Blog, Featured, Process Improvements

In late 2014, I completed an academic study in conjunction with a business masters degree through the University of Leicester in the UK. The title of the thesis was “Conscious Human Intention in the Workplace” and it focused on the theories surrounding our abilities as humans to energetically influence the world around us, including how […]

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“Competency Requirement Matrix” for Project Success

Posted: September 12, 2015 at 10:53 am   /   Blog, Process Improvements

There are few important questions before staring a project or solving a problem. At least, these three questions should be kept in mind: What process, product or service should we select for improvement? What resources, knowledge or skills are required for the improvement effort? Who are the right people to improve the selected process, product […]

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