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Alternate Route: Embracing conflict on your journey to Agile Performance Management

Posted: June 1, 2017 at 8:00 pm   /   Blog, Performance

G U E S T  A R T I C L E On your journey to agile performance management, you and your travelling companions are going to encounter conflict. Often conflict is seen as something to avoid, or suppress. As we get more comfortable with transparency and encourage everyone to voice their views, we need […]

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Strikingly Powerful Transitions to Lean

Posted: May 27, 2017 at 3:04 pm   /   Blog, Lean

G U E S T  A R T I C L E he most effective Lean professionals realize their main job is not to educate in Lean, but rather to affect actual change in their clients. Yet even many of those treat change as if it is a thing to be managed in and of […]

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Lean IT: Using Lean principles to increase IT effectiveness

Posted: May 19, 2017 at 9:12 pm   /   Blog, Infograph, Lean

Sandhya is a recognized leader in Process Architecture and Technology Utilization. She has more than sixteen years of experience as a senior Management Consultant with Process Architecture & Mapping, Business Relationship Management and Project Management specialization in Information Technology servicing various corporate functional areas. This is a nine part info-graphic series which highlights how Lean- IT principles […]

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Learn about Sustainability and Lean at the first ASQ Canada Conference in Ottawa, Sept 25-26

Posted: May 19, 2017 at 6:53 pm   /   Blog

he first national conference promoting Quality practices and sponsored by the American Society for Quality is coming to Ottawa, Sept 25-26, and early registration closes May 25! The American Society for Quality is the world’s most recognized quality society. Canadian members of the society have brought together an outstanding program with internationally recognized speakers that […]

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A tumour’s lesson on boardroom vulnerability

Posted: May 19, 2017 at 6:52 pm   /   Blog

G U E S T  A R T I C L E Chris Paton, Managing Director at Quirk Solutions Ltd. London, United Kingdom has shared a deeply personal story about what it means to be a Leader. eing vulnerable is a strange thing. Its very context driven. It relates to you being out of your comfort zone, which […]

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ASQ WCQI 2017 Conference Reflections

Posted: May 7, 2017 at 10:44 am   /   Blog

t has been four hectic but fun days at the World Conference in Quality Improvement at Charlotte NC Apr 30 to May 03. I’ve attended this national conference in 1991, 93, 94, 97, 2004, 2008, and 2014. It is certainly a big difference from 1991 where I presented a paper on TQM training in Milwaukee. The […]

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The Biggest Obstacle: Leading vs. Managing

Posted: May 4, 2017 at 6:22 pm   /   Blog, Leadership

G U E S T  A R T I C L E The Biggest Obstacle: Leading vs. Managing They each have a central role to play, but sequence matters he year: 1989. Florida Power & Light had just won the Deming Prize, Japan’s national quality award, and became the first overseas company to do so. […]

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2017 ASQ World Conference on Quality & Improvement Live from Charlotte North Carolina

Posted: May 2, 2017 at 5:01 pm   /   Blog

Technical Specialist, Quality Management at Defence Construction Canada and Treasurer for the ASQ Canada Conference Steering Committee Blog Post no. 4 / Day 3 (End of Conference) Here is my last blog on the ASQ World Conference of Quality and Improvement. The final day of the conference started with a session on “Sustaining Performance Improvement […]

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The Value of Teamwork

Posted: April 26, 2017 at 11:57 pm   /   Blog, Process Improvements

G U E S T  A R T I C L E The CEO of a toothpaste factory was made aware of a growing problem: they were increasingly shipping empty boxes, without the tube inside. Concerned about customer satisfaction, the CEO assembled his top management team, which decided to hire an external engineering company to […]

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Craig Dowden’s interview on the CBC about rudeness in the workplace

Posted: April 20, 2017 at 7:15 pm   /   Blog, Productivity

G U E S T  A R T I C L E ‘Rudeness is one of the biggest issues facing workplaces today’: leadership expert Craig Dowden, leadership consultant and executive coach, was recently interviewed by CBC Radio to talk about rudeness in the workplace. The article was also picked up by The Social on CTV. […]

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