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Measuring the Cost of Quality For Management

Posted: October 4, 2017 at 10:41 pm   /   Blog, Quality

G U E S T  A R T I C L E he quality movement has used the term cost of quality (COQ) for decades. But few organizations have actually adopted a reliable and repeatable method for measuring and reporting COQ and applied it to improve operations. Is the administrative effort just not worth the […]

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Branding for ASQ Members

Posted: October 1, 2017 at 12:24 am   /   Blog

G U E S T  A R T I C L E WHAT IS BRANDING? Branding is pervasive. It affects everyone since everyone expresses it. Branding is how you project yourself and how others perceive you. “The business of the advertiser or the seller, is not to create fundamentally new desires. That is not necessary […]

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Drawing to help people ‘see’!

Posted: September 22, 2017 at 11:31 pm   /   Blog, Productivity

G U E S T  A R T I C L E Karyn’s Coaching Tips and Tricks! In my coaching, I frequently using drawing to help learners see and understand more clearly! Why? First, because most people aren’t used to drawing and it makes them feel uncomfortable…and that helps with learning! Second, because drawing helps […]

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7 Surprisingly Simple Ways to Manage Anxiety at Work

Posted: September 15, 2017 at 10:38 pm   /   Blog, Featured

G U E S T  A R T I C L E Anxiety is a serious condition and while the optimal solution to managing anxiety would be to take a break from work, it can be difficult to break away for financial and other reasons. In today’s modern world, anxiety is increasingly commonplace and needs […]

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The Deep Roots of Employee Engagement

Posted: September 9, 2017 at 9:15 am   /   Blog, Performance

G U E S T  A R T I C L E once came home from an international trip to find a fallen oak tree in my front yard that had nearly smashed my house on its way down. Winds had knocked it over after days of rain had soaked the ground and made it […]

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8 Simple Steps to Applying Design Thinking

Posted: August 30, 2017 at 7:42 pm   /   Blog, Featured

G U E S T  A R T I C L E esign Thinking embodies a user-centric, solutions based approach to solving complex problems. Whether it is service design, developing new products or re-designing processes, design thinking helps create better solutions through understanding of end users. Design Thinking has five phases; Empathizing, Defining, Ideating, Prototyping, […]

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Do you want dirty or clean consulting?

Posted: August 27, 2017 at 9:51 pm   /   Blog

G U E S T  A R T I C L E We went to sit in the garden to drink wine and chat. Her sister scurried about the kitchen as we talked, the smell of simmering spices drifting on the breeze. I hadn’t seen her for nine years – my time in Australia detaching me […]

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Salespeople: Here’s How to Get Prospects to Pay Attention to Your Outreach

Posted: August 19, 2017 at 10:47 am   /   Blog, Customer Experience

G U E S T  A R T I C L E This article is the second in a two-part series. Read David’s first article in the series, Salespeople: Here’s Why Prospects Ignore Your Outreach, here. ast month’s Quotable article on why prospects ignore your sales outreach sparked some interesting conversations. While I generally don’t […]

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What Does Internet of Things Mean to You?

Posted: August 10, 2017 at 7:40 pm   /   Blog

G U E S T  A R T I C L E he Internet of Things (IoT) is upon us and with it the beginnings of the biggest techno-socio-economic paradigm shift since the printing press. So, what does IoT mean to you? This is a double barrel question that at once begs your understanding of […]

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Register for ASQ Certification Exams by August 18, 2017

Posted: August 10, 2017 at 7:36 pm   /   Blog, Certification

ASQ Certification Exams Write exams on September 25, 2017 and stay for the conference. Want to get certified but don’t want to wait until December? Come to the ASQ Canada Conference in September to write your certification exam and stay for the conference. The Indiana Council has agreed to $15 USD off on all study […]

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