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Value Addition Through the “Quality Feedback”

Posted: August 30, 2015 at 7:28 pm   /   Blog, Process Improvements

Feedback is an important element of organizational function that triggers change in a function or responsibility. Feedback at all levels, internal and/or external to an organization, drives innovation, brings change, and if taken seriously, results in continual improvement. Leadership commitment, managerial support and employee engagement when associated together have a catalytic effect, while quality of […]

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ISO/DIS 9001:2015 – Performance Evaluation (Section 9)

Posted: June 10, 2015 at 10:59 pm   /   Blog, ISO 9001:2015

Monitoring, Measuring, Analysis and Evaluation (9.1) The order of this heading has always puzzled me. In my world, I typically take measurements first, to have some data to monitor. Here, however TC 176 still insists on this order, and who am I to complain? I wasn’t at the table, and have only myself to blame! […]

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Don’t Let the ISO Boogeyman Scare you – it’s not as bad as you might think!

Posted: May 10, 2015 at 12:12 pm   /   Blog, Featured, ISO 9001:2015

The Final Draft International Standard (FDIS) for ISO 9001:2015 is coming up very quickly, due out in July. This FDIS will be finalized in August and released as ISO 9001:2015 in September. If you haven’t had time to look it over, the first thing you’ll notice when you see the next draft will be the […]

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