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The ninth waste of LEAN

Posted: October 20, 2016 at 10:40 pm   /   Blog, Lean

G U E S T  A R T I C L E Lean Project Manager at Kongsberg Maritime ave you searched for anything on a server or your computer lately? You know the piece of information, document, data string or picture is somewhere, but only that it is just that. “Somewhere”. Well known in Lean […]

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Assuring the Quality (QA) of a Black Hole Project

Posted: October 18, 2016 at 11:51 am   /   Blog, Quality

G U E S T  A R T I C L E normously large application system development projects, i.e. temporary endeavours undertaken to create a unique product, service or result being developed today fail more often than they succeed. These projects cost hundreds of millions of dollars to develop and years to deploy, have a […]

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Top Tips – Preventing Employee High Churn

Posted: October 18, 2016 at 10:45 am   /   Blog, Performance

G U E S T  A R T I C L E here is no doubt that high employee turnover hurts a business’s bottom line. Oxford Economics estimates that the average cost to replace a lost employee is £30,000 – £25,000 of which relates to lost productivity as new recruits can take up to 28 […]

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Signal Detection Theory

Posted: October 8, 2016 at 9:02 pm   /   Blog

G U E S T  A R T I C L E etermination of accuracy and precision in individuals’ decision making has always been a controversial issue. Signal Detection Theory (SDT) and Receiver Operation Characteristic (ROC) curve could be a good solution to this problem. Although we witness the application of SDT in some fields […]

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How to improve engagement by asking your managers these questions

Posted: October 8, 2016 at 7:20 pm   /   Blog

G U E S T  A R T I C L E ow much do you really know about your employees’ professional goals? With the fast pace of today’s business world, many managers opt for a simple “how are you doing/how’s the workload going” weekly, biweekly or even monthly check in. Even if you’ve cultivated […]

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Six Rules to Simplify Work

Posted: September 30, 2016 at 3:56 pm   /   Blog, Performance

G U E S T  A R T I C L E ost re-organization efforts either focus on hard stuff (processes, strategy, structure, KPI’s) or on soft stuff (culture, values, relationships, feelings). I have seen very few reorganization efforts in my career that are focused on the most important aspect of how value is delivered […]

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A Comparison of the Management Accountability Framework (MAF) of the TBS with ISO 9001:2015

Posted: September 23, 2016 at 8:14 pm   /   Blog, ISO 9001:2015

G U E S T  A R T I C L E his analysis grew out of self-study. It was motivated by a curiosity to understand how various governance/management frameworks (e.g. COSO, COCO, and others) are the same or different and perhaps finding potential for different frameworks to inform each other. It is also a […]

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How To: Running Effective One-On-One Meetings

Posted: September 23, 2016 at 7:50 pm   /   Blog, Productivity

G U E S T  A R T I C L E o you’ve heard about others doing one-on-ones. Some do a one-hour session every other week with each team member. Counting preparation time, one-on-ones would take up a significant part of your busy schedule. You ponder: Would all the hours be well spent and […]

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Exceptional Teams, Lead to Exceptional Client Experiences

Posted: September 23, 2016 at 6:14 pm   /   Blog

G U E S T  A R T I C L E roviding clients with excellent customer service, can not be done by one single person. Whether you are working in a client facing position or in a virtual space, there are many factors which contribute to making a client experience a great one, or […]

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Are You Grateful Enough to Your New Clients?

Posted: September 18, 2016 at 12:10 pm   /   Blog

G U E S T  A R T I C L E Everyone says, “We love new clients,” but not many have mastered the art of making new clients feel truly welcome. In too many companies, a new customer quickly becomes just one of many. This is especially true in many consulting and/or professional services […]

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