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7 Wastes of Lean Manufacturing

Posted: April 14, 2018 at 4:35 pm   /   Blog, Lean

G U E S T  A R T I C L E What Is Waste? There are 7 wastes of lean manufacturing that are commonly referenced.  Before considering these 7 types of waste though, it is important to consider what is meant by the term waste.  Waste can be defined as any activity that consumes […]

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Interfacing Technologies Included in KM World’s 100 Companies That Matter in Knowledge Management

Posted: April 8, 2018 at 9:37 pm   /   Blog, Customer Experience

G U E S T  A R T I C L E Introducing Interfacing Technologies ASQ Ottawa Valley Section is pleased to announce that Integrated Technologies, a supporter of both the ASQ Canada Conference and the Montreal Francophone Section Colloque, has been recognized as part of 100 companies that matter in knowledge Management. Bravo! Interfacing […]

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Lean Marketing House

Posted: March 31, 2018 at 12:27 am   /   Blog, Lean

G U E S T  A R T I C L E A few reasons to consider the Lean Marketing House book: Is there a reason to use Lean in Sales and Marketing? Do you have to be practicing Lean in the rest of the company? Is Lean Marketing the same as Agile Marketing? How […]

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ROI of Quality – myth?

Posted: March 23, 2018 at 11:29 pm   /   Blog, Performance

G U E S T  A R T I C L E ROI (return on investment) is not often associated with ISO, though it is often associated with general quality projects. The business case for investing in ISO… well let’s just be honest folks, it’s really something you HAVE to do generally as it’s driven […]

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Swim, Swim, Swim – Is that Matt Damon in my Swimming Pool?

Posted: March 14, 2018 at 10:36 pm   /   Blog

eployment flowcharts are my favourite type of flowchart because you can just look at them and know what is going on and who is doing what. But first thing first – what is a flowchart and then I’ll explain why is Matt Damon is in my swimming pool. Flowcharts are a graphical representation of a […]

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Be Like Mentor

Posted: March 9, 2018 at 4:42 pm   /   Blog, Leadership

A Presentation “Mentoring is a brain to pick, an ear to listen, and a push in the right direction.” ~ John Crosby View Online An effective mentoring program supports the development of leaders while simultaneously fostering healthy work relationships.  It helps develop the strategic direction and continuing growth of the company through succession planning.  A […]

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SIPOC diagrams

Posted: March 2, 2018 at 6:35 pm   /   Blog

G U E S T  A R T I C L E You have more than one supplier and methods/processes to manage?  You have challenges with the management of your supplies?  You have failures in your raw materials rotation system that end up in production problems due to substitutions of raw materials not always 100% […]

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Three Ways to Build a Competitive Advantage through Innovation

Posted: February 23, 2018 at 9:25 pm   /   Blog, Innovation

G U E S T  A R T I C L E or Curtiss-Wright, innovation is deeply rooted in the company’s history. Born from the merger of companies founded by naval aviation pioneer Glenn Curtiss and the world-renowned Wright brothers, Curtiss-Wright was once the largest aircraft manufacturer in the United States. Today, Curtiss-Wright has evolved […]

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Importance of continuous learning of new skills for someone in mid-career

Posted: February 17, 2018 at 7:53 pm   /   Blog, Professional Awareness

G U E S T  A R T I C L E When it comes to learning, the sky’s the limit. Before stepping into the professional world, in the middle of it and even after the end, the importance of continuous learning must never be overlooked. Most people associate learning with formal education at school, […]

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Relationship Quality and Business Success

Posted: February 8, 2018 at 8:08 pm   /   Blog, Featured, Quality

F E A T U R E D  A R T I C L E Customer satisfaction data as well as feedback, positive or negative, drives forward thinking, provides opportunities, and promote improvements within an industry or a service department. Key success factors in achieving customer satisfaction can never be considered constant. An organization should […]

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