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Quality and the Experience Economy

Posted: May 19, 2018 at 1:17 pm   /   Blog, Quality

G U E S T  A R T I C L E ASQ Influential Voices Roundtable topic: Quality and the Experience Economy How will this shift to an experience economy affect the quality industry? What quality practices can be applied or adapted to ensure success in this new economic structure? The Experience Economy… what is […]

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Ten Commandments of Lean

Posted: May 13, 2018 at 4:08 pm   /   Blog, Lean

G U E S T  A R T I C L E   View Online About the author: Jun Nakamuro Jun Nakamuro is an officially endorsed coach I Taichi Ohno’s (PEC) method of TPS and Kaizen and a senior executive coach from the Washington area. He has a complete understanding of the Toyota Production System […]

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Should Strategy Be More Agile?

Posted: May 5, 2018 at 10:48 pm   /   Blog

G U E S T  A R T I C L E he last few years we increasingly hear the claim that strategy should become more agile. The bottom-line of this claim is that strategy’s holy grail—the pursuit of sustained competitive advantage—is futile in today’s volatile, uncertain, complex and ambiguous (VUCA) world and should, therefore, be […]

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Recent changes made to ASQ Recertification 18-Credit Program

Posted: April 29, 2018 at 11:13 am   /   Blog, Certification

A S Q  C E R T I F I C A T I O N Recent changes made to ASQ Recertification 18-Credit Program By Raymond E. Dyer, ASQ Senior Member, CMQ/OE, CQA, Nominating Chair, Historian, and Internet Liaison In January 2018, the ASQ Recertification 18-Credit Program was changed. Below is a summary of the […]

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Quality 4.0 Toolbox

Posted: April 29, 2018 at 10:54 am   /   Blog, Quality

G U E S T  A R T I C L E his toolbox should give you an initial direction for a successful implementation of ‘Quality 4.0’. Use the roadmap. I am planning to publish a comprehensive self-assessment and readiness check summary in the near future. Till then, feel free to approach back with your […]

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Lean Reasoning: A Fresh Look at Quality Control

Posted: April 22, 2018 at 12:35 pm   /   Blog, Lean

G U E S T  A R T I C L E Learning something really new is rare because it means challenging deeper assumptions and mental models. For instance, in our latest book, The Lean Strategy, Dan Jones, Jacques Chaize, Orry Fiume and I show that the default reasoning path in business is 1/ define […]

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7 Wastes of Lean Manufacturing

Posted: April 14, 2018 at 4:35 pm   /   Blog, Lean

G U E S T  A R T I C L E What Is Waste? There are 7 wastes of lean manufacturing that are commonly referenced.  Before considering these 7 types of waste though, it is important to consider what is meant by the term waste.  Waste can be defined as any activity that consumes […]

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Interfacing Technologies Included in KM World’s 100 Companies That Matter in Knowledge Management

Posted: April 8, 2018 at 9:37 pm   /   Blog, Customer Experience

G U E S T  A R T I C L E Introducing Interfacing Technologies ASQ Ottawa Valley Section is pleased to announce that Integrated Technologies, a supporter of both the ASQ Canada Conference and the Montreal Francophone Section Colloque, has been recognized as part of 100 companies that matter in knowledge Management. Bravo! Interfacing […]

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Lean Marketing House

Posted: March 31, 2018 at 12:27 am   /   Blog, Lean

G U E S T  A R T I C L E A few reasons to consider the Lean Marketing House book: Is there a reason to use Lean in Sales and Marketing? Do you have to be practicing Lean in the rest of the company? Is Lean Marketing the same as Agile Marketing? How […]

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ROI of Quality – myth?

Posted: March 23, 2018 at 11:29 pm   /   Blog, Performance

G U E S T  A R T I C L E ROI (return on investment) is not often associated with ISO, though it is often associated with general quality projects. The business case for investing in ISO… well let’s just be honest folks, it’s really something you HAVE to do generally as it’s driven […]

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