By Ruth Stanley So, what draws me to continuous improvement? No question, I mess up every so often and hope to be able to improve. I grew up on the old saying, “Pick yourself up, dust yourself off and start all over again.” But, does continuous improvement have to be this robotic? No, of course … Read moreContinuous Improvement: Being Human, Being Vulnerable
By Shamir Doshi As you know the Ottawa Chapter holds Professional Development Events and live webinars almost every month. With new changes to ASQ, this month we would like to draw your attention to the larger ASQ global community. ASQ has specific divisions that focus applying quality to different industries, organization etc. Your membership … Read moreGet the most of you membership!
By Jim Moran, MA Ed., President of SimplifyISO.com Risk-based thinking Risk-based thinking helps an organization determine what circumstances could cause hiccups, or worse, disaster. The idea here is to anticipate what might go wrong and create mitigation plans. On the flip side, ‘risk’ can be positive and organizations can build a Management System that … Read moreConnect the dots: PDCA, Risk-based thinking and the Process Approach
By Marlene Chism Delegation is supposed to leverage an executive’s precious time. However, ineffective delegation wastes time and resources, lowers morale and contributes to confusion. This article showcases a practical example of how ineffective delegation wastes time and how leaders can use delegation to leverage time and speed up decision-making. Delegation wastes time when the … Read moreHow ineffective delegation wastes time and hampers productivity
By Lalith Ananda Gunaratne A lightening speed of change, high expectations, changing priorities, and doing more with less in today’s organizations requires super human capabilities. If that is not complex enough, leaders have to manage a diversity of people and their expectations – let alone the emotions that could dominate in a high stress environment. If we are to manage … Read moreSelf Mastery and Great Leadership
By Dan Zrymiak I have been part of ASQ for two decades, and believe it to be the most powerful resource for promoting and sustaining Quality in our work and lives. I have identified the following “Powers” as part of a Membership Transformation framework, and provide this for your consideration: Power of Accessibility ASQ makes … Read more“Powers” – as a Part of a Membership Transformation Framework!
By Jim Moran, MA Ed., President of SimplifyISO.com Now that we have the final version of ISO 9001:2015, it’s time to see if there are any implications for our organizations on the auditing side. Well, there are! The disappearance of specific required documents should not be any surprise. We went from 20 required procedures in the … Read moreAuditing 2.0
By Peggy Flanigan Workplace bullying destroys individual and organizational value. It demoralizes teams and erodes precious organizational commitment and productivity. It undermines peoples’ confidence, derails reputations and careers, not to mention the emotional (and therefore physical) toll on those who are targeted by the bullies. It shows up as absenteeism, longer-term sick leave, and … Read moreThe Scourge of Workplace Bullying
By Michael Hart In late 2014, I completed an academic study in conjunction with a business masters degree through the University of Leicester in the UK. The title of the thesis was “Conscious Human Intention in the Workplace” and it focused on the theories surrounding our abilities as humans to energetically influence the world around … Read moreConscious Human Intention in the Workplace
By Craig Szelestowski It is frustrating when you ask for something and it takes weeks to appear. There is a good chance that your processes are too complex, have too many steps and require more effort than they should to get the job done. It’s known as Excessive Processing and it is one of … Read moreWhere Has our Capacity Gone? Excessive Processing