By Craig Szelestowski It is frustrating when you ask for something and it takes weeks to appear. There is a good chance that your processes are too complex, have too many steps and require more effort than they should to get the job done. It’s known as Excessive Processing and it is one of … Read moreWhere Has our Capacity Gone? Excessive Processing
By Ruth Stanley “It don’t mean a thing, if it ain’t got that swing.” (Duke Ellington) I admit it. I have been stuck. I recently started a few blogs and nothing felt right. I wanted to write about something that would be meaningful, that would engage people. I just couldn’t get that flow, that … Read moreCreativity – Turning to Lean to Get the Flow
By Dr. Flevy Lasrado Truly, quality matters in the age of digitization. Employees, customers, and suppliers now have to consider quality in light of digitization, particularly because customer preferences have totally evolved. Since digitization is a major trend, quality professionals face numerous challenges in this regard. Consequently, it is imperative that we find new … Read more‘If “passion” is behind quality, does passion also apply to digital quality’?
By: Jim Moran The short answer is, of course, “Never!”. Unless we have a proprietary solution to a global problem and no competitors, we always need to be fine tuning our processes to survive in a world of razor thin margins. And we’re not just talking about improving processes to make more profit. If we … Read moreWhen can we stop improving?